- Log in to the Solartrip app
- Go to "My Trips" and select the flight you would like to change
- At the bottom of the screen select "Ticket change or refund" > "Create request" > "Flight change"
4. Next, you'll be asked to confirm:
- Which leg of the flight you would like to make changes to (if applicable)
- Which passenger(s) this applies to
- Dates of the new flight
5.Review the flight options and choose the one that works for you
6. You'll then be able to review all the information for the new flight, if you're happy select "Create Request" to continue
7. You'll be asked to enter the code you receive from the push notification
8. A pop-up will then appear, with information about processing times -read the message carefully and then press close to proceed.
9. We'll then calculate the fare difference and display this on the screen.
10. You can choose to pay the difference now, or cancel the request. Select your payment method and then "Pay now"
You'll be able to review your change request in "My Trips" and we will send you an SMS as soon as the change has been processed